Andrew Crossley

    Coffee to Customer Club — Week 2

    BYOB — Bring Your Own Business

    Bring a challenge. Leave with a plan.

    BYOB stands for Bring Your Own Business, and it is the recurring clinic at the centre of the club.

    Each person gets a short slot to explain the challenge they are stuck on. I then facilitate feedback from the room, identify the underlying problem and help you decide the next action.

    The value is in the diagnosis. Most business problems presented in the room are not the real problem, and finding the real one changes what you do next.

    See the whole club

    Reserve online at no cost. Single sessions are £20, or £59 per month for all four club sessions.

    What people bring

    Any live business challenge is welcome, including:

    01

    Their business idea

    02

    Pricing

    03

    Customer acquisition

    04

    Their website

    05

    Product development

    06

    AI implementation

    07

    Sales

    08

    A business that has stopped growing

    You leave with: A clear action plan.

    How the session runs

    1. 1

      Coffee and the room

      Everybody states their business and the challenge in one sentence.

    2. 2

      Challenge slots

      Each person gets a short slot to explain what they are stuck on.

    3. 3

      Diagnosis

      We separate the presented problem from the underlying problem.

    4. 4

      Group input

      Facilitated feedback from the room, kept practical rather than opinionated.

    5. 5

      Next action

      Each person leaves with one decided action and a way to measure it.

    Who this session is for

    • You run a business and something has stopped working.
    • You want expert and peer input rather than another networking breakfast.
    • You keep going round in circles on a decision.
    • You want accountability between sessions.

    Club pricing

    Single event

    £20

    per session

    Come to one session and see whether the club is for you.

    Founding member

    £39

    per month

    For the first 20 members. All four sessions every month, price held while you stay a member.

    Membership

    £59

    per month

    All four sessions every month, including the clinic and the labs.

    Guest visit

    £10

    first visit

    One first visit at £10, or free when you come as the guest of a member.