Andrew Crossley

Which AI tools should founders use?

SHORT ANSWER

Founders need four categories, not forty tools: a frontier chat assistant for thinking and drafting, an AI-assisted build tool for prototypes and MVPs, a research and synthesis tool for customer and market work, and automation for repeated operational tasks. Pick one per category, use it deeply, and add another tool only when a specific recurring task justifies the subscription and context-switch cost.

Answered by Andrew Crossley, AI Product Consultant & Product Partner · Updated 2026-08-01

Why it matters

Tool sprawl costs more time than it saves. Every new tool has a learning curve, a subscription and a context-switch cost.

Depth beats breadth: a founder who is genuinely fluent in a small number of tools can build repeatable workflows instead of repeatedly starting from zero.

How it works in practice

  1. 1

    One thinking and drafting assistant

    Use it for specs, positioning, analysis, difficult emails and pressure-testing decisions. Give it the real context and constraints rather than one-line prompts.

  2. 2

    One AI-assisted build tool

    Use it for prototypes, internal tools and the first product journey. The value is not generating more screens; it is reducing the cost of testing a product decision.

  3. 3

    One research and synthesis workflow

    Interview transcription and synthesis, market scans and competitor monitoring. Keep raw source material so important nuance can be checked rather than trusting the summary alone.

  4. 4

    One automation layer

    Connect forms, CRM, support and notifications where repeated manual steps genuinely disappear and the failure path is understood.

Common mistakes

  • Collecting tools instead of removing tasks.
  • Using AI output unedited in customer-facing contexts where mistakes carry real consequence.
  • Paying for advanced tiers before there is a workflow that needs them.
  • Storing customer data in tools without understanding access, retention and deletion.

FROM EXPERIENCE

The four-tool stack in practice

A workable founder stack is a strong general assistant for thinking, an AI build platform for the product itself, a research workflow for discovery and one automation layer connecting repeated operations.

Everything else should earn its place by removing a repeated task or materially improving an outcome rather than by being new.

Frequently asked

Which model is best?

Models change quickly. Pick one that performs well on your real tasks, learn to use it deeply, and re-evaluate when your requirements or the available models materially change.

Is no-code or AI-assisted building enough for a real product?

It can be enough for an MVP and sometimes beyond it. The point to change approach is when security, maintainability, integrations, compliance or scale create requirements the current stack cannot meet reliably.

How much should a founder spend on AI tools?

There is no useful universal monthly number. Start with the few tools used every week, calculate the time or outcome they improve, and cancel anything that is mostly optionality rather than a working workflow.

IN SHORT

  • Four useful categories: assistant, build tool, research and automation.
  • Depth in a few tools beats breadth across many.
  • Add a tool only when a recurring task or outcome justifies it.

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THE FRAMEWORK

The Crossley Method: idea to first revenue in seven stages

See the full method
  1. STAGE 1DiscoverWeek 1
  2. STAGE 2ValidateWeek 2
  3. STAGE 3PrototypeWeek 3
  4. STAGE 4Build MVPWeeks 3-4
  5. STAGE 5LaunchWeek 5
  6. STAGE 6First RevenueWeek 6
  7. STAGE 7ScaleOngoing

MORE ANSWERS

AI and product development

Will AI replace product managers?

No, but it is removing a large part of what product managers used to spend their week doing. AI already writes specs, summarises research, drafts tickets, analyses feedback and builds prototypes. What it cannot do is decide what a company should refuse to build, hold accountability for a metric, or persuade a room. Roles weighted towards documentation are shrinking; roles weighted towards judgement are becoming more valuable.

How do startups use AI?

Startups use AI in three places: inside the product as a feature that completes a user task, inside operations to remove repeated manual work, and inside go-to-market for research, content and support triage. For a small company, internal operational work is often the easiest first use to measure because the baseline task already exists and the team can compare time, quality and cost before and after.

How much does it cost to build an AI application in the UK?

For a UK founder, a focused commercial AI MVP with one core journey typically sits around £12,000–£25,000 in the pricing model used on this site. A prototype or narrow validation build can be roughly £3,000–£8,000. Multiple user roles, RAG or agentic workflows, several integrations, sensitive-data requirements or bespoke design can push the build above £25,000. Model and infrastructure running costs should be measured separately per successful customer task.

Do I need an AI product consultant or a developer?

Choose an AI product consultant when the uncertainty is the customer problem, scope, AI use case, evaluation, pricing or what should be built at all. Choose a developer when those decisions are validated and the bottleneck is implementation capacity. Early founders often need a product-led build that combines both: senior product judgement to cut the scope and enough engineering execution to ship the one journey that matters.